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Guarantees & Warranties

SPL have the most comprehensive Hand Dryer warranty available.

SPL’s Comprehensive Hand Dryer Warranty is as simple as 1, 2, 3!

  1. Replace
    Should your machine develop a fault within 30 days of installation we will replace the machine. Just like that.
  1. Repair or Replace – Labour included!
    From the date of installation, should a fault occur with your machine within 12 months we will repair or replace the machine. This warranty includes any parts, labour and travelling for our authorised service professionals.
  1. Repair
    For additional peace of mind, if a fault should occur with your machine within 36 months of initial installation we will provide parts to you or your service provider. Alternatively, the machine can be returned to SPL for repair.

Pre-registration of your details on our easy-to-use Warranty Registration form will provide you with preclearance for warranty or service issues, should you need to make a service call in the future.

What else you need to know:

  • This warranty is only available within New Zealand for Supreme Hand Dryers supplied by SPL Limited.
  • Repair or replacement of the machine within the 12 month period is at the discretion of SPL Limited.

This warranty does not cover the damage resulting from non-operation of the hand dryer, the use of non-authorised parts, failure due to accident, misuse, abuse or failure to follow the installation and maintenance instructions or consequential damage to any other goods, furnishings or property. Damage caused either directly or indirectly by utility supply problems, incorrect power supply, storm damage, insect infestation, lack of user care or vandalism is also not covered.

Our Warranty only extends to products purchased and installed in New Zealand